Titchwell - Lounge Set with Firepit Table (Grey)
⛟ 3 - 7 working days (Economy Pallet Delivery)
⛟ 5 - 10 working days (RW Fleet Delivery)
We understand that sometimes things aren't right and you may need to return something. Below are some commonly asked questions regarding our return policy:
How do I return an item I have received but no longer require?
If you have ordered and received an item that you no longer require, you have 14 calendar days to notify us that you wish to return it. It is important that any items you return are in perfect condition with their undamaged original packaging in order to receive a refund. You can call our customer service team on +353 71 91 53353 and we will then arrange a collection of the item/s you wish to return.
What if I need to return a damaged or faulty product?
Our specially trained quality controllers have inspected your furniture to make sure it’s up to our high standards before we dispatch it, so damage is rare.
Upon delivery of your goods, we recommend that you inspect them immediately, then sign to advise they are in a satisfactory condition but if you believe these goods are damaged in any way, you have the right to refuse the delivery.
If you accept an item in complete packaging but due to manufacturing errors is deemed faulty, please advise Rathwood within 14 days from the date of receipt. You can email us at firstname.lastname@example.org stating the faults of the items received and attach photographs of the said damaged item/s to expedite the process.
Who covers the cost of returning an item?
Should you wish to return an item to us due to no longer wanting it or you wish to exchange it for a different item, any costs incurred are the responsibility of the buyer and it is essential that these are returned to us in re-saleable condition.
If a product is faulty or damaged, we will cover the costs of the return and the cost of delivering a replacement.
How long will my refund take?
The time it takes to refund your order may depend on the reason behind your refund request.
Refund Due to a Change of Mind
Upon receiving the returned items, we will then inspect for any fault or damages and once confirmed that the item is in perfect condition in undamaged original packaging, your order is updated immediately and a refund will be processed straight away. Although we action refunds immediately, it may take up to ten working days to show in your account. Please note that we can only refund the account used to make the purchase.
Refund Due to Damaged or Faulty Product/s Received
Once the damaged or faulty product is received back at our warehouse, our team will immediately update your account and process the refund. Please expect up to 10 days for the refund amount to reflect in the provided account.
The Titchwell Lounge Dining Set With Firepit Table in Grey will create the ultimate outdoor experience for dining alfresco, entertaining family and friends and relaxing in your garden and outdoor space. This popular sofa dining set is both stylish, and comfortable and combines anthracite grey aluminium frames with luxurious 'All season' cushions which are a mix of acrylic and polyester with a full inner waterproof coating. This garden furniture set not only looks great but is highly durable and low maintenance. The star of the show is the central gas fire pit with a glass surround for cosy warmth and ambience.
Comfortably seats up to 7 people with a high coffee table perfect for dining at or relaxing around. Creates an impressive focal point for the patio or garden. Quality Acrylic/Polyester mix deep seat and supportive cushions featuring a "shower resistant" plastic coating. Substantially sized rectangular table with an easy-to-clean smooth surface.
1 x Firepit Table
1 x 3 Seater Sofa
2 x Armchairs
2 x Footstools
3 x Back Cushions for 3 Seater Sofa
1 x Base Cushions for 3 Seater Sofa
2 x Armchair Back Cushions
2 x Armchair Base Cushions
2 x Footstools Bas Cushions
- Material: Aluminium
- Frame: Rust-free Aluminium Frames
- Showerproof Polyester Cushions
- Gas Firepit Table with Glass surround
- Gas Bottle Enclosure
- Modern & Stylish design
- Maintenance free
Table Dimensions: Width: 150cm x Depth: 90cm x Height: 53/76cm
3 Seater Sofa Dimensions: Width: 199cm x Depth: 72cm x Height: 72cm
Chair Dimensions: Width: 75cm x Depth: 72cm x Height: 72cm
Stool Dimensions: Width: 65cm x Depth:45cm x Height: 39cm
5-Year Structural Guarantee
Throw cushions not included.
Patio Gas Tank is required to power the fire pit.